HarborOne Mortgage is open for business. The health and safety of our customers and our team are of the utmost importance to us in this ever changing COVID-19 environment. Because of that, we are fortunate that our staff is able to work from home and online and ready to assist you with all of your home financing needs.
Richard was extremely helpful and always replied very quickly to any questions or concerns we had. He was able to clarify when we didn't understand something, and was always one step ahead of the game, so we didn't have to worry about not being prepared when the time came. He got us a very competitive interest rate and was true to his word every step along the way! Thank you, Richard!
Richard was exactly the type of mortgage consultant that you hope to have. Extremely helpful, proactive, and incredibly responsive. I worked with Richard for my first ever home purchase earlier in 2020, and he held my hand when I needed it held, and gave me plenty of resources to learn on my own too. Richard helped me get pre-approved in less than 24 hours, responded on weekdays during all hours, and even responded during weekends. Highly recommended.
Richard was very helpful and knowledgeable throughout the purchase process. He ensured that everything went smoothly and was able to work through details with the processor/underwriter rather than just passing us off to the back office. He was always immediately responsive and available, and helped us to decide on the best product for us - we ended up with an amazing rate on a 15 year fixed loan. I've known other loan officers who come off as sales-y and just trying to close a large volume of loans, but Richard was really a great partner who was looking out for our interests. Highly recommended!
We got our first mortgage through Richard, and now we remortgaged again through Richard. The process both times was extremely smooth and stress-free. Richard makes the process as easy as possible, explains what needs to be explained and keeps you informed along the way. Saves me a great amount on our mortgage and really happy to have worked with him again. Thanks Richard!
We refinanced with Richard and closed much more quickly than I anticipated. It was a very painless process and he was great to work with. I highly recommend him.
My buy was contingent on a sale, which ended up being very stressful and longer than anticipated. Richard was extremely calming during the whole process. He was completely helpful and understanding during the whole time. He walked us through the process with care and answers to all of our questions. Richard is a true professional. His knowledge of the industry is very reassuring. I would 100% recommend Richard to anyone....the best!
Richard Rondi was professional, knowledgeable, available, and friendly – a complete pleasure to work with – while assisting me throughout my mortgage process in the fall/winter of 2019.
Rich had confident and correct answers to all of my questions. After only two or three conversations, Rich learned what items were important to me and adjusted our discussions accordingly. When he knew something was of concern to me, such as every single penny of the closing costs, he was happy to explain it to me in fine detail and repeat and reword himself and give anecdotes when I was unclear. I also trusted him when he would say “You don’t need to worry much about that” in order to not waste my time. If I was hesitant about glossing over an item, he gladly elaborated.
Rich made whatever method of communication was best for me feel like it was his preferred method. Rich frequently took my calls well after business hours on his own personal time. On the few occasions when he did not answer the phone, my call was almost always returned within the hour. Even when I had small questions or needed him to repeat something he had already told me, I could tell Rich would answer the phone with a smile and never made me feel like I was bothering him. I felt like I was his only client during the entire mortgage process.
I will every moment in my new home. If my family, friends, or I have future mortgage needs, I will be certain to contact Richard Rondi.
I highly recommend Richard Rondi to other people looking for a home loan! From a speedy pre-approval when we needed to submit an offer to closing day, he was accessible and clear in guiding us through the loan process. He anticipated questions that I, as a borrower, would have before I even had them, giving us tips for making the loan process smooth. We were very pleased with his friendly and supportive service and would encourage others to work with him when they are looking for a home loan.
Rich is by far the best at his craft. I highly recommend him and his staff. I followed Rich from his last bank and am extremely happy. I look forward to dealing with him again in the near future
Richard Rondi and the HarborOne team were awesome to work with. He is knowledgeable, professional, and responsive. I’ve worked in the mortgage industry myself for the past 30 years and wouldn’t have used anyone else for my loan transaction.